Operations and sales
Customer Service Representative in the United States
54 postings read · sampled 2026-10-01 · source ats · 29 employers · largest 9% of it
What employers actually ask for
Credentials named in the 54 postings we read, ranked by how many mentioned each one.
- Associate DegreeAccredited institution7%4 of 54 postingsAccredited institution →
Lower signal for this role
Credentials that barely appeared in this sample. That is not a claim they are worthless — plenty are valuable for a different job, a different city, or a promotion later. It is a claim that employers here mostly did not ask.
- A+CompTIA2%
- CPAAICPA / State Boards of Accountancy2%
- Bachelor's DegreeAccredited institution4%2 of 54 postingsAccredited institution →
What the official taxonomy says
O*NET surveys people already doing this job. That describes who got hired over a long window, not what employers are asking for now — where it disagrees with the counts above, the counts are the more current answer.
- High school diploma or equivalent55%
- Some college, no degree17%
- Associate’s degree or other 2-year degree14%
Job Zone 1-2: Very Little to Some Preparation Needed. Usually requires a high school diploma or GED, though some occupations may not.
O*NET 43-4051.00 · pulled 2026-10-01 · percentages are of surveyed workers, each rounded separately, so they need not total 100
What it pays
BLS Occupational Employment and Wage Statistics, May 2025. A different survey from the postings above, so the two do not share a sample.
Who was hiring
Employers with at least one matching posting in this sample.
Collabera · Integrated Resources Inc · Latitude Inc · Sila Services · Blink Health · Circle Logistics · APR Consulting Inc · Mercury · Natera · Oscar Health · Via · vTech Solution · Artech Information System · Charlie's Produce · Coinbase · Current · ElevenLabs · Fanatics Commerce · Foundation Risk Partners · Galileo Health · Intuitive Surgical · Klaviyo · Luminis Health · NielsenIQ · Perplexity · Pierpoint · Premier Truck Group · Tomra · W3R Consulting
Next
- Roast and Resolve — Now aim your résumé at this target. Free roast, paid rewrite.
- Synap — Two-minute daily lessons to drill the skills underneath the credential.